Blend Hub

Happy Thanksgiving!I hope everyone is having a nice week getting ready to celebrate Thanksgiving with family, friends, and loved ones! I have so much to be thankful for this year! I’ve recently moved across the country from South Carolina to Colorado (1 week today!) and am excited to explore my new home and celebrate with friends and family.These ‘Catch Up on Community’ posts will give you a quick overview of all things new from the past 2 weeks: News & Events We have some great webinars coming up. Make sure to register! Special Office Hours Webinar - December 7th - Product Roadmap You won’t want to miss our next Office Hours call. We will be giving a high level product roadmap for what’s coming here at Blend. This is a time for you to join the Blend lender community to share learnings from process and change management to user adoption and education. We are looking forward to speaking with you! You can find all upcoming events here. Register here. Rec

Catch Up on Community - 11/22/22

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7 days ago

ChelseaCommunity Manager

Tired of the disjointed process for managing application intake and pulling in loan fee estimates to provide full quotes? With Blend Fee Management, we’ve now integrated lender, third party, government loan program fees, and prepaid/escrow fees into an-easy-to-use and intuitive fee engine that allows users to centrally structure, manage, and configure all fee details within Blend’s LO Toolkit. Provide a more transparent, intuitive experience for LOs and consumers Improve conversion and build trust by providing borrowers with more accurate fee data, estimated closing costs, and cash to close Free LOs from the heavy lifting of manually entering fee data from different sources, so they can focus on advising customers Make the most of the LO Toolkit with this new feature. Read all about it on our blog and connect with your account partner to schedule an enablement session to configure this feature.

Centralize fee management: Now in LO Toolkit

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12 days ago

ChelseaCommunity Manager

Update November 9th: This webinar is now available ondemand to watch at your convenience via the registration link below.I’m excited to invite you to join Alyson Clarke, Principal Analyst at Forrester Consulting, and Cassandra Stumer, Product Marketing Manager at Blend, for an in-depth discussion on current market trends and how banks can leverage personalization to achieve long-term gains even in a down market. In this webinar, we’ll discuss: Current market trends from Forrester Consultant Alyson Clarke Why personalization represents a major opportunity for banks that commit to delivering exceptional tailored experiences How focusing development on key personalization capabilities drives better business outcomes for banks This is one event you don’t want to miss! Register today A little about our Speaker: Alyson ClarkePrincipal AnalystForresterAlyson Clarke helps financial services leaders understand and prepare for the future. She is a highly skilled expert with extensive indu

Watch now: The Personalization Imperative in the Current Market and Beyond

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20 days ago

ChelseaCommunity Manager

Happy Tuesday!These ‘Catch Up on Community’ posts will give you a quick overview of all things new from the past 2 weeks: News & Events We have some great webinars coming up. Make sure to register! Office Hours Webinar Tomorrow, November 9th Make sure to register for the next Office Hours call. This is a time for you to join the Blend lender community to share learnings from process and change management to user adoption and education. We are looking forward to speaking with you! You can find all upcoming events here. Register here. The Personalization Imperative in the Current Market and Beyond Join Alyson Clarke, Principal Analyst at Forrester Consulting, and Cassandra Stumer, Product Marketing Manager at Blend, for an in-depth discussion on current market trends and how banks can leverage personalization to achieve long-term gains even in a down market. Register here Blend Mortgage Power Up Webinar - November 17th On November 17, we’re

Catch Up on Community - 11/08/22

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22 days ago

ChelseaCommunity Manager

Recording now available on-demand:https://blend.com/mortgage-power-up/On November 17, we hosted the first of two new digital sessions designed to help you qualify more top-funnel leads, efficiently convert full applications, and compete in any market. Join us for the Blend Mortgage Power Up and see how Blend continues to innovate and help lenders. Deliver stickier customer experiences that drive pull-through Convert more leads to funded loans Reduce loan cycle times and reduce post-cycle in the same platform Mortgage Power Up by Blend withArcadio Lainez, Blend Product Marketing Manager See you at the Mortgage Power Up — register here.P.S. Keep an eye out for an invite to our second session in a few weeks.

Watch now: Drive revenue and convert more leads — Mortgage Power Up

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23 days ago

ChelseaCommunity Manager

Trust is key to the loan officer and borrower relationship — establish it early on in the loan process with full transparency. Blend now integrates with all six of the nationally GSE-approved mortgage insurance providers so you can provide more complete estimated housing expenses and mortgage payments. Improve conversion by accurately advising borrowers on payments Manage and structure loan details within a single platform Reduce the time LOs spend in product pricing engines and LOS Take advantage of this new LO Toolkit feature. Read more on our blog and connect with your account partner to schedule an enablement session to configure this integration.

LO Toolkit, now with integrated mortgage insurance

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27 days ago

ChelseaCommunity Manager

posted in Getting Started

Who are you? Introduce yourself!

Hi Everyone,My name is Chelsea and I have been with Blend since March ‘22. I’m here to help manage Blend Community and help build it to be your favorite resource. We created this community for you to be a place to connect, learn and share knowledge with each other. I would love for you to introduce yourself in the thread below - share where you work, your role and how you use Blend today.Feel free to share anything else that fun that you feel comfortable sharing! Any fur friends?Fun fact, Blend offices allows dogs, at any given time we had ~20 dogs hanging around (this was pre-covid, before we went remote). I am looking forward to meeting all of you here!

ChelseaCommunity Manager

Happy Wednesday! And Happy National Pumpkin Day! As we quickly approach Halloween, I did enjoy a pumpkin spice latte this last weekend. What do you associate with fall? What’s your favorite fall treat?These ‘Catch Up on Community’ posts will give you a quick overview of all things new from the past week: News & Announcements Office Hours Webinar November 9th Make sure to register for the next Office Hours call. This is a time for you to join the Blend lender community to share learnings from process and change management to user adoption and education. We are looking forward to speaking with you! You can find all upcoming events here. Register here. Make sure to Subscribe to News and Announcements to stay informed of exciting opportunities and events. Welcome!🎉 It’s great to see many new faces in Blend Community. Please help me give a warm welcome to our newest Community Members! @J

Catch Up on Community - 10/26/22

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published in Blend Coffee Break

ChelseaCommunity Manager

A step toward the future of mortgage income verification

Historically, income verification has been time-consuming, error-prone, and a source for interruptions during the loan process. That’s why we introduced Blend Income Verification, a streamlined experience that takes a proactive approach. Are you taking advantage of our income verification solution? Learn more about what you may be missing out on. How have you streamlined the mortgage process for your teams and customers?

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ChelseaCommunity Manager

Happy Wednesday!I hope you had a fantastic (hopefully) long weekend for Indigenous Peoples’ day. I got to spend the weekend doing chores and cleaning up around the house as we get ready to move across the country.These ‘Catch Up on Community’ posts will give you a quick overview of all things new from the past week: News & Announcements Office Hours Webinar October 19th Make sure to register for the next Office Hours call. This is a time for you to join the Blend lender community to share learnings from process and change management to user adoption and education. We are looking forward to speaking with you! You can find all upcoming events here. Register here. Make sure to Subscribe to News and Announcements to stay informed of exciting opportunities and events. Welcome!🎉 It’s great to see many new faces in Blend Community. Please help me give a warm welcome to our newest Community Members

Catch Up on Community - 10/12/22

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ChelseaCommunity Manager

Not only is effective marketing a necessary foundation for your business’ success, but it’s also more important than ever now if you’re looking to minimize the cost of acquisition. One marketing tool we believe is essential is technology that helps you provide the best home loan experience possible for your customers. This includes automated features that save you and your borrowers time, guided assistance throughout the loan process, and an end-to-end streamlined journey – all of which we provide. Learn about the 4Ps of marketing and the impactful tools you can use to better your business. What marketing tools do you use on a daily basis?

A marketer’s guide to loan officer marketing tools

ChelseaCommunity Manager

Do you know all about your customers’ challenges? We conducted a study with Aite Group to explore where consumers faced obstacles during the homeownership process. With these findings, we believe it’s imperative to reframe the homeownership journey around the consumer with lenders focusing on providing the support and education their borrowers need. Learn more about consumer pain points and what they need from you during the homeownership process. How do you ensure the mortgage process is centered on your customers?

A lender perspective on reframing the homeownership journey

ChelseaCommunity Manager

Happy Fall, Y’all!The weather here is still mostly hot, but we had one evening this weekend where I got to wear a jacket, so I’m excited for Autumn to begin! What’s your favorite thing about fall? Cooler weather, family holidays, beautiful trees, cozy sweaters, all things pumpkin spice--it’s the best!These ‘Catch Up on Community’ posts will give you a quick overview of all things new from the past week: News & Announcements Blend Bootcamp - Sign up now! Join our live quarterly training webinar with our Enablement managers daily from October 3-7. Each day will be a crash course tutorial on using Blend during the full life cycle of a loan. Learn more and Register Office Hours Webinar October 19th Make sure to register for the next Office Hours call. This is a time for you to join the Blend lender community to share learnings from process and change management to user adoption and education. We are looking forward to speaking with you! You can find all up

Community Catch Up - 9/27/22

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ChelseaCommunity Manager

In 2020, the adoption of remote online notarization rose by 547% due to the COVID-19 pandemic. It’s likely that it’s here to stay. Did you know that our end-to-end platform supports this digital process? Learn about the benefits of remote online notarization and the Blend features you may be missing out on. How have you benefited from remote online notarization?

The advantages of remote online notarization in a rapidly changing market

ChelseaCommunity Manager

Friday’s finally here! As I’m looking forward to the weekend, it always involves some down time watching a movie or TV show in the evening. So, looking for some ideas:What is a movie or TV show you’ve enjoyed recently? Or what’s your all time favorite movie?My all time favorite has to be The Princess Bride! But lately, I’ve been watching Brooklyn 99 as a fun way to end my day. I’d love to hear your suggestions or current favorites below 👇

Friday Fun - What's your favorite movie?

ChelseaCommunity Manager

Being able to ease worries and solve problems for your customers is essential to providing excellent customer service. But do you know all about your borrowers’ top challenges throughout the home loan journey? Check out our study conducted by Aite Group that details homebuyer pain points. What are some common challenges your customers face?

A consumer perspective on the homeownership journey

ChelseaCommunity Manager

Happy Tuesday everyone!Hope you are having a great week. I’m catching up on taking some time off for a family vacation. It was magical. Where is your favorite place you’ve visited? These ‘Catch Up on Community’ posts will give you a quick overview of all things new from the past week: News & Announcements Office Hours Webinar - Tomorrow! September 14 Make sure to register for the next Office Hours call. This is a time for you to join the Blend lender community to share learnings from process and change management to user adoption and education. We are looking forward to speaking with you! You can find all upcoming events here. Register here. We have 1,000 Blend Community Members! That’s 1,000 financial professionals from across the country coming together in one place to discuss and share all things Blend. Some of the most experienced mortgage and banking professionals in the country right here! Blend Bootcamp - Sign up now! Join our live quart

Catch Up on Community - 9/13/22

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IvanCommunity Manager

As we move into the fourth quarter of the year, Blend remains committed to providing the best ongoing training resources for our end users. In addition to our live instructor-led training and self-paced learning courses, we are excited to announce the launch of our new free webinar, Blend Now: Bootcamp Series.Blend’s new Bootcamp Series will be held once a quarter for five (5) days by a panel of our Enablement Managers. During the week, we will cover how to best utilize the platform including: October 3: Pipeline Management, Application Intake October 4: Managing Follow-Ups October 5: LO Toolkit October 6: LO Mobile & Agent App October 7: Blend CloseMark your calendars – Blend Now: Bootcamp Series kicks off on October 3rd at 12 pm EST. Registration is live in the Blend Community events tab.Bootcamp is the perfect place for you and your teams LO’s, LOA’s, processors, and other mortgage professionals to get a crash course tutorial on using Blend during the full life cycle of a loan.

New! Blend Now: Bootcamp Series

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ChelseaCommunity Manager

People of color face multiple barriers when it comes to achieving the dream of homeownership. We believe that technology is the answer to this and are taking action to help increase financial access for more people who want to buy a home. Take a look at our conversation about the role that technology can play in more inclusive housing practices. How do you think the mortgage and real estate industries can create more housing opportunities?

A force for good: Technology and providing a path toward more inclusive homeownership

ChelseaCommunity Manager

Happy Friday everyone!And this Friday is even more exciting, because I get to announce that: Blend Community has reached 1,000 members this week! That’s 1,000 financial professionals from across the country coming together in one place to discuss and share all things Blend. Some of the most experienced mortgage and banking professionals in the country right here! A big shout out and welcome to @eodonnell who is our 1,000th Community member! As we celebrate that Blend Community has been here for a few months and is continuing to grow, what do you like best about it? What would you like us to add/upgrade or do next? Blend Community is here for our customers and I want to make it your favorite resource. My virtual door is always open--send me a message if you’d like a tour, have a question, or have an idea of how I can make Blend Community even better!Have a great weekend everyone!-Chelsea Community Manager, Blend

1,000 Blend Community Members!

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ChelseaCommunity Manager

Looking for ways to optimize the loan process? Great news: Blend launched an SMS notification service that can be easily enabled in the platform. Consumers open SMS at rates as high as 98% — as opposed to just 20% for emails Take advantage of this high engagement potential to reduce the time spent waiting for a borrower to finish an application or send necessary documents. What can you do with our service? Provide one-way SMS notifications that support application invitations, disclosures, follow-ups, pre-approvals, and closings Manage everything in one dedicated portal Collect and track borrower opt-ins and opt-outs from the portal Ready to increase customer engagement and shorten loan lifecycles? Get in touch with your account partner to get started!

Blend SMS Notifications: Improve borrower engagement on every appNews

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ChelseaCommunity Manager

Customer relationships are the life force that drive a loan officer’s business. It makes sense that spending time on that is more valuable than spending time performing routine tasks during the loan process. Fortunately, helping you save time is one of our priorities. Do you know about all of Blend’s time-saving features that help you build meaningful relationships and close more loans? Learn how your peers are taking advantage of our products. What are some strategies your loan teams use to save time?

3 ways Blend frees up loan officers to take on work that drives long-term value

ChelseaCommunity Manager

Historically, verification of income (VOI) has been labor-intensive and tedious. Last year, we announced Blend Income Verification, which is our streamlined digital solution for income. This helps make for a more efficient lending process and allow for verification of more income sources, instantly. Are you taking advantage of this feature for your business? Learn more by watching our webinar What digital loan features do you use that help with application completion and processing acceleration?

Exploring digital income verification for mortgage with Blend

ChelseaCommunity Manager

Hi everyone,I’m excited to share with you a new Community program and introduce you all to our very first Blend Customer Subject Matter Experts (SMEs)! What is the Customer Subject Matter Expert (SME) Program? The Blend Customer Expert Program is an opportunity for select Blend customers to make a long-lasting impact in the greater Blend Community by sharing your knowledge, tips, and tricks with your peers in the forums of Blend Community. As designated Customer SMEs, they help answer questions in Blend Community and inspire other. Why are we building a Customer SME team? Blend Community is your place. We built this platform based on feedback from our Customers about the desire to connect and share with each other. No one knows the LOS tools better than you, the customer. Blend Community gets better as users engage–asking questions, responding, sharing best practices, and answering questions. We want to make sure that all users get answers to their questio

Meet your Customer Subject Matter Experts (SMEs)!

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published in Getting Started

YunikaBlend Employee

Join Blend Academy!

What is Blend Academy? Blend Academy offers Blend customers self-paced training, video tutorials, webinars, and more. Gain product knowledge to build your confidence. Help your team accelerate the journey of using Blend Platform to achieve your business goals! Watch the short video below and take a tour of Blend Academy! What’s new in Blend Academy?Preview before enrolling: Choose what you want to learn! See all the course offerings and preview them before enrolling. Self-enroll: Enroll in any course and curriculum! After enrolling, the course will show up in the My Learning section. Learning progress: When you log in, the My Learning section shows your learning progress, status, and badges. It can be found in your settings when clicking the profile picture. Search and learn: Need to find a tutorial quickly? Use the search bar to see the short video tutorials that are available to enroll individually! How to Access Blend Academy? Please access it directly from the browser: academy.bl

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