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Customer relationships are the life force that drive a loan officer’s business. It makes sense that spending time on that is more valuable than spending time performing routine tasks during the loan process. Fortunately, helping you save time is one of our priorities. Do you know about all of Blend’s time-saving features that help you build meaningful relationships and close more loans? Learn how your peers are taking advantage of our products. What are some strategies your loan teams use to save time?
Historically, verification of income (VOI) has been labor-intensive and tedious. Last year, we announced Blend Income Verification, which is our streamlined digital solution for income. This helps make for a more efficient lending process and allow for verification of more income sources, instantly. Are you taking advantage of this feature for your business? Learn more by watching our webinar What digital loan features do you use that help with application completion and processing acceleration?
Hi everyone,I’m excited to share with you a new Community program and introduce you all to our very first Blend Customer Subject Matter Experts (SMEs)! What is the Customer Subject Matter Expert (SME) Program? The Blend Customer Expert Program is an opportunity for select Blend customers to make a long-lasting impact in the greater Blend Community by sharing your knowledge, tips, and tricks with your peers in the forums of Blend Community. As designated Customer SMEs, they help answer questions in Blend Community and inspire other. Why are we building a Customer SME team? Blend Community is your place. We built this platform based on feedback from our Customers about the desire to connect and share with each other. No one knows the LOS tools better than you, the customer. Blend Community gets better as users engage–asking questions, responding, sharing best practices, and answering questions. We want to make sure that all users get answers to their questio
What is Blend Academy? Blend Academy offers Blend customers self-paced training, video tutorials, webinars, and more. Gain product knowledge to build your confidence. Help your team accelerate the journey of using Blend Platform to achieve your business goals! Watch the short video below and take a tour of Blend Academy! What’s new in Blend Academy?Preview before enrolling: Choose what you want to learn! See all the course offerings and preview them before enrolling. Self-enroll: Enroll in any course and curriculum! After enrolling, the course will show up in the My Learning section. Learning progress: When you log in, the My Learning section shows your learning progress, status, and badges. It can be found in your settings when clicking the profile picture. Search and learn: Need to find a tutorial quickly? Use the search bar to see the short video tutorials that are available to enroll individually! How to Access Blend Academy? Please access it directly from the browser: academy.bl
As we kick off the weekend, what’s on your playlist? What are you listening to--while you work--or while you enjoy your time away from the desk? What would a Blend playlist look like? Please give me some recommendations of your favorite music to add to my playlist. Anything! I like a variety of music, punk, indie, classic rock, some country, 90s rap, rock/alternative. Share your favorite musical gems in the comments!I’ll kick us off: something a little mellow that I can listen to while I work, but also relaxing to play around my house while I relax on the weekend: Coldplay - Yellow:
Thank you to all who attended the July Office Hours on Wednesday 7/13!😀 As a follow-up to our Office Hours today, we wanted to share a few take-aways! ✅Reminder- to sign up for our next Office Hours, start on the Community Homepage → Events → [Month] Office Hours, and Register! Home Equity - Discover the power of a personalized approach to marketing home equity. Helping customers meet their long-term financial goals builds trust and deepens relationships. Inside this ebook, you’ll find a breakdown of the many rich opportunities home equity offers as well as recommendations on how to integrate home equity into your marketing strategy right away. Customer Subject Matter Expert Program - If you want to learn more check out this Customer SME Program Overview attached below and apply to become a Customer SME. If you have any questions about this program or feedback on Blend Community please reach out to Chelsea at email@example.com.
Loan officers and their teams have experienced greater efficiency, improved transparency and communication, and minimized overall workload with our end-to-end mortgage experience. Do you know about all our offerings that help improve loan team processes? Check out the features and tools you may have been missing out on. I’d love to hear from you! Tell us some strategies that have helped your loan teams improve their workload.
Demand for home equity products is increasing, and more consumers are searching for ways to invest in their home. We partnered with Nazare Advisors to explore how you can help build home equity strategies, create lasting relationships, and positively influence the borrower experience. Are you ensuring your consumers are as successful as possible in their home equity journey? Read more about how you can help improve their experience. What are some of your tips for a successful home equity strategy?
You know how important it is for a borrower to experience a seamless loan process from application to closing. To ensure you’re not missing out on any opportunities, check out some ways you may not have known about that help encourage consistent communication and more transparency during the loan process. How do your loan teams ensure a seamless mortgage experience?
Hey everyone, Is there any interest in starting a thread where requests for enhancements/new features/new integration partners/etc are shared, developed, and voted on by the community? I think it could be really helpful to everyone if clients had a place to collaborate on solutions and show our support for ideas we think could benefit the whole community.
You know borrowers expect a seamless home equity process from application to closing and everything in between. But did you know our technology offers features that help simplify many steps of the home equity customer journey and offers intuitive guidance? These aspects help keep your customers coming back for a great home equity experience. Check out what features you may be overlooking that help create lasting relationships. How have your loan teams simplified the loan process for borrowers?
Registration is required to participate in the community and subscribe to Product Updates. Users must register using their work email and must validate their email to complete the registration process. Here’s what that process looks like.Register Validate your email Subscribe to Product UpdatesRegisterClick Log In / Register Click Create an account Fill out the form and accept the terms and conditions and click Register. All fields are required. Please Note All fields are required The username is the display name and cannot be changed The username may only contain spaces, letters and/or numbers (no special characters such as @ $ # !) The username needs to contain between 3 and 30 characters Clients must use their work email in order to be approved Validate your emailAfter registering, two things will happen:An activation email will be sent to the email used when registering A green banner will appear at the top of the page informing you to validate your email. You can cl
Many of our customers have found there’s more efficiency and less confusion with an end-to-end mortgage system. They have even experienced sped up loan cycles and higher loan volumes. Are you fully taking advantage of the Blend tools that help facilitate an end-to-end mortgage? Learn how other users are benefiting from one. How have your teams adopted an end-to-end mortgage experience?
Although the mortgage process can get tedious for loan teams, there are many ways Blend can help simplify and optimize the transaction. In fact, loan officers at Lennar Mortgage have found they can save two hours on each loan with our Mortgage Suite. Have you utilized all of our features that can help you streamline the home financing process? Read about what you may be missing out on. How have your teams simplified the mortgage process for borrowers?
Closing day should be one of the most exciting steps of the mortgage process, and digitizing closings can create a better experience for both borrowers and loan teams. Mortgage professionals who used Blend Close have been able to close two additional loans per day and saw fewer closing errors. Are you making the most of Blend Close? Check out the digital closing features you may be overlooking. How have digital closings improved the mortgage experience for your borrowers and loan teams?
Hello,How’s the Community. Are all the neighbors friendly and is there a place close by to get an expresso. I like a good ice Mocha with 3 shots. Just trying to figure my way around with what these merit badges , categories, tags and getting set up with the new Release Notes process etc. It’s Hump Day all down hill from here. Working for the sunny weekend ! 😎
Time is of the essence for loan officers, and we can provide the tools needed to help make the most of it. EVP and COO Ruth Green of Primary Residential Mortgage, Inc. stated that their team of 900 LOs has been able to speed up transactions and eliminate many hurdles during the process with Blend’s technology. Have you been making the most of our time-saving offerings? Check out some of our tips to close more loans and how Blend can help. What are some of your tried and true tips to gain more mortgage opportunities?
Helping as many borrowers as possible achieve their homeownership goals is the top priority for loan officers. Did you know we built an integration with Fannie Mae’s rental payments feature in Desktop Underwriter to help do just that? Read how you can help those without traditional credit histories with this feature in our Blend Mortgage Suite. How have your teams extended their reach to help as many homebuyers as possible?
Gotta catch ‘em all!Remember all your collectibles--Pokemon cards, baseball cards, pogs, comic books, coins, stamps--too many to count! We’re big fans of collectibles, so we are incorporating our own collection of badges within the Community for you to collect!What is a badge?A badge is an award we give to our Blend Community members for achievements and activity within the Community. We use badges within the community to award and recognize our outstanding Customers who are starting awesome conversations, helping their peers, and sharing their expertise. We want to shine the spotlight on you and the work you are doing. How do I get a badge?You can collect badges through activities in the Community. Some of the types of activities that can earn badges: Creating new posts within the Community--asking questions, or starting conversations Replying to other’s posts Answering questions from your peers Liking posts and comments Attending events, participating in groups, challenges, and more!
One of the biggest challenges for borrowers is actually understanding the loan process. In fact, according to a 2021 Aite survey, 67% of potential homeowners say understanding the homebuying process and timelines is a top challenge they face. Did you know Blend simplifies many steps of the loan journey, including obtaining homeowners insurance and finding a real estate agent? Learn more about some of these lesser known tools that enhance the mortgage process for borrowers. What strategies have your teams adopted to make the loan process simpler?
Mortgages are well-known for being tedious and stressful. Fortunately, mortgage tech has come a long way, helping loan officers focus on fostering relationships and providing a better home loan experience. Read former loan officer Bryan Knight’s reflection on the past couple of decades in the mortgage industry and where he thinks the future of lending will proceed. What do you think about the future of home loans?
Here are a few Community FAQs - Factually Answered Queries 📍 I’m new to Blend Community. Where should I start?🎉We are so happy that you are here! Our welcome post will give you a quick overview of the community and what resources are available to you. Read our Community Guidelines to understand how we can build a welcoming and helpful place for everyone. Then introduce yourself to the Community--we can’t wait to meet you and learn from you! ✍️ How do I Ask a Question or create a post?We can’t wait to hear from you! 💡Search first - See if your question has already been asked or if your discussion is already started. From any page within the Community, select the blue ‘+ Create a Posting’ button. Choose whether you are asking a Question or starting a Conversation. Create a short and descriptive Title. This will help users see directly what your post is about. In the description, share your question or discussion content. Share as many details as possible (🎗️always keeping in mind d
Endless physical documents are soon to be a relic of the past. More borrowers want a simplified mortgage process and easily accessible information throughout their experience. In fact, a ServiceLink survey revealed that 68% of respondents found the homebuying process was improved by technology. Are you taking advantage of our full set of tools that help build a seamless digital strategy for customers? Read what you may be missing out on. What are some of your tips to create a digital experience that clients want?
Community GuidelinesGetting Started
Welcome to Blend Community! My name is Chelsea and I am the Community Manager here at Blend. We want to ensure that all our Community members are welcomed, valued, and respected. By following the Community guidelines, you’ll help make this a welcoming and helpful space for everyone. These are part of our Terms & Conditions. Please abide by the following rules: ✌️ R-E-S-P-E-C-TOur Community is a shared space for connection and learning. We value each of our Community members and want to build a safe space to ask questions and share ideas. Please speak kindly and respectfully. Foul language, insults, or harassment of any kind will result in a revoked membership. 🕵️ Be authenticTo protect our data and our customer’s data, we require all users to register with their work email address. Personal email addresses will not be allowed to register. 🔒 Can you keep a secret?We hope so, and your company does as well! Please protect everyone’s data including your organization’s confidential
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