When I export a loan application completed through LOTK and then make necessary changes in Encompass after the export and rerun DU I receive the following prompt:
Additionally, when I reissue the credit report via encompass and then try to run DU I get the following error.
So the workaround is then to manually clear out the DU ref # in field MORNET.X4 in Encompass and then I can successfully run DU.
Is anyone doing something differently? I have submitted a support ticket but was told the workaround I am doing is the process I need to follow when LO’s complete the application.