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Lender and Seller credits not mapping to DU correctly

  • 18 May 2022
  • 2 replies
  • 48 views

Is anyone else having issues with lender credit, seller credit and points not correctly mapping to DU? DU is taking the lender and seller credit and doubling it as a cost to the borrower. DU is not recongnizing the points at all. 

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Best answer by Chelsea 5 August 2022, 18:01

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Userlevel 5
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Hi @Jordan Kennedy!

I see that you are already working directly with support through a Support ticket to find a resolution to this. To minimize redundancies and not duplicate effort, we ask that you not post issues in the Community for which you’ve already opened a Support Ticket. Having the question in multiple channels will not expedite a resolution as the same teams are supporting the Community and Help Center. I will post any resolution notes here for others to find as well.

Userlevel 5
Badge +11

Hi @Jordan Kennedy ,

Just following up on this thread. Our support and engineering team worked to fix the mis-calculation that you were experiencing. They worked directly with Fannie and were able to deploy a fix with a patch that has since been deployed and your ticket appears to be closed. I hope you have a fantastic day!

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