System Down?

  • 24 May 2022
  • 4 replies

Userlevel 2
Badge +3

Hi, My users are unable to send docs to blend from encompass right now and customers are unable to sign docs right now. Is the system down or having issues?

Anyone else having problems like mine?

Please advise ASAP. Thanks!


Best answer by Chelsea 24 May 2022, 22:43

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4 replies

Userlevel 1
Badge +2


Userlevel 5
Badge +11

Hi@Trang Smith ,

Update: This issue is now resolved.


We've confirmed DocuSign is down across NA1, NA2, NA3, NA4 regions. So effectively, all e-sign capabilities with DocuSign are not operational at the moment. Incident started at 11.49AM PST in DocuSign.

I recommend you (and all Blend Administrator/Business Process Owners who come across this post) go to and click to ‘Subscribe to Updates’ to be actively informed about this and future incidents.


Userlevel 5
Badge +11

@Trang Smith and @mgordon DocuSign is now working normally again, this issue is resolved. I hope you have a great day!

Userlevel 2
Badge +3

Thank you! I’m now subscribed to the blend status updates 😀


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