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Hi Everyone,My name is Ritesh and I have been leading the support function at Blend for the past 6 years. I have probably crossed paths with a lot of you folks over the years.We wanted to create this community for you to connect, learn and share knowledge with each other.Would love for you to introduce yourself in the thread below - share where you work, your role and how you use Blend today. Feel free to share anything else that fun that you feel comfortable sharing! Any fur friends?Fun fact, Blend offices allows dogs, at any given time we had ~20 dogs hanging around(this was pre-covid, before we went remote). I am looking forward to meeting all of you here!
Gotta catch ‘em all!Remember all your collectibles--Pokemon cards, baseball cards, pogs, comic books, coins, stamps--too many to count! We’re big fans of collectibles, so we are incorporating our own collection of badges within the Community for you to collect!What is a badge?A badge is an award we give to our Blend Community members for achievements and activity within the Community. We use badges within the community to award and recognize our outstanding Customers who are starting awesome conversations, helping their peers, and sharing their expertise. We want to shine the spotlight on you and the work you are doing. How do I get a badge?You can collect badges through activities in the Community. Some of the types of activities that can earn badges: Creating new posts within the Community--asking questions, or starting conversations Replying to other’s posts Answering questions from your peers Liking posts and comments Attending events, participating in groups, challenges, and more!
Here are a few Community FAQs - Factually Answered Queries I’m new to Blend Community. Where should I start?We are so happy that you are here! Our welcome post will give you a quick overview of the community and what resources are available to you. Read our Community Guidelines to understand how we can build a welcoming and helpful place for everyone. Then introduce yourself to the Community--we can’t wait to meet you and learn from you! How do I Ask a Question or create a post?We can’t wait to hear from you! Search first - See if your question has already been asked or if your discussion is already started. From any page within the Community, select the blue ‘+ Create a Posting’ button. Choose whether you are asking a Question or starting a Conversation. Create a short and descriptive Title. This will help users see directly what your topic is about. In the description, share your question or discussion topic. Share as many details as possible (always keeping in mind data privacy
Community GuidelinesGetting Started
Welcome to Blend Community! My name is Chelsea Roberts and I am the Community Manager here at Blend. We want to ensure that all our Community members are welcomed, valued, and respected. By following the Community guidelines, you’ll help make this a welcoming and helpful space for everyone. These are part of our Terms & Conditions. Please abide by the following rules: R-E-S-P-E-C-TOur Community is a shared space for connection and learning. We value each of our Community members and want to build a safe space to ask questions and share ideas. Please speak kindly and respectfully. Foul language, insults, or harassment of any kind will result in a revoked membership. Be authenticTo protect our data and our customer’s data, we require all users to register with their work email address. Personal email addresses will not be allowed to register. Can you keep a secret?We hope so, and your company does as well! Please protect everyone’s data including your organization’s confidential
🎉Welcome to Blend Community! My name is Chelsea Roberts, and I am the Community Manager here at Blend. I’m here to launch and support Blend Community for our customers to connect and grow together as professionals. Why join Blend Community?We want you to be even more successful with Blend. This is a friendly place for you to connect with other like-minded people to learn and share best practices, ask questions about your Blend Products, and stay up to date on the latest news and product updates. We believe there is so much value where you can connect with your peers, develop and share your expertise, and build your influence. This is why we built Blend Community. So let’s get started! Here’s a quick tour of the Community: Getting Started Find everything you need to get started with Blend. Learn about Community Guidelines, available resources, and more. News & Announcements Stay up to date on the latest news from Blend. Ask the Community Search our
Registration is required to participate in the community and subscribe to Product Updates. Users must register using their work email and must validate their email to complete the registration process. Here’s what that process looks like.Register Validate your email Subscribe to Product UpdatesRegisterClick Log In / Register Click Create an account Fill out the form and accept the terms and conditions and click Register. All fields are required. Please Note All fields are required The username is the display name and cannot be changed The username may only contain spaces, letters and/or numbers (no special characters such as @ $ # !) The username needs to contain between 3 and 30 characters Clients must use their work email in order to be approved Validate your emailAfter registering, two things will happen:An activation email will be sent to the email used when registering A green banner will appear at the top of the page informing you to validate your email. You can cl
Successful transformation requires more than a strategy. Did you know Blend provides enablement materials and product training for customers to accelerate your adoption journey? Let’s achieve exceptional outcomes together! Live Enablement SessionsOur best-in-class enablement team helps customers enhance productivity and achieve overall business value. Please see the doc attached for available training topics and agenda examples. To schedule a training, please reach out to your Account Representative at Blend. eLearning CoursesWith learning management system (LMS) access and course enrollment, you will be able to explore the Blend platform at your own pace through videos, recorded webinars, and assessments. Please see the doc attached for the available eLearning courses. To enroll, please reach out to the Blend team. Blend Now WebinarsBlend Now is a series of digital events that provides you with tips and best practices from fundamental to advanced levels. The next Blend Now webinar is
Managing multiple Blend Support tickets and following up on each one via email can be challenging. To view and manage your tickets more effectively, you can register and sign in to Blend’s Help Center. As a registered user, you can:Submit a support ticket CC others in your ticket (e.g., Loan Team, Administrator, Compliance Officer) View the ticket status Mark the ticket as solved Create a follow-up to a solved requestTo registerVisit Blend’s Help Center Click Sign inIf you have communicated with Blend Support previously, you are already registered. To create a password, click Get a password. Enter your company email Click Submit and you will receive an email with instructions. If you are new to Blend, click Sign upAfter signing in, click your Name > My activities to view all individual requests and cc’d Blend emails. Pro tipIf you’re unable to sign in, click Sign in > Forgot my password and a reset email will be sent.NoteOnly select users who are provisioned by Blend support wi
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